Privacy Policy

Template text — review with a lawyer before launch.

Last updated: October 12, 2026

This Privacy Policy explains what personal data VenomSkins collects, why we collect it and what rights you have. VenomSkins is operated by [Company legal name], [registered address], which is the controller of your personal data.

What we collect

• Account data: your email address, your public Steam profile information (such as your SteamID and display name) and your Steam trade URL.
• Order data: the items you buy, prices, order status and delivery records.
• Payment data: payment confirmations and limited details from our payment providers. Card payments are handled by those providers; we do not store full card numbers. For crypto payments, we record transaction identifiers and wallet addresses.
• Technical data: IP address, browser and device information, and cookie data.
• Support data: messages you send to our support team.

We never collect your Steam password or Steam Guard codes.

How we use it

• To process orders and deliver items via Steam trade offers (performance of a contract).
• To prevent fraud, secure the service and enforce our Terms (legitimate interests).
• To meet tax, accounting, anti-money-laundering and other legal obligations (legal obligation).
• To run the Symbiote Club and provide support (performance of a contract).
• To send marketing emails, only if you opt in. You can unsubscribe at any time (consent).

Who we share it with

We share personal data only with service providers that help us run the store, such as payment processors, fraud prevention, hosting, email and analytics providers, and with authorities where the law requires it. We do not sell your personal data.

International transfers

Some providers may process data outside your country. Where required, we use appropriate safeguards, such as standard contractual clauses.

How long we keep it

We keep account data while your account is active, and order and payment records for as long as tax and accounting laws require. Technical logs are kept for a limited period for security purposes. When data is no longer needed, we delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict certain processing, and to withdraw consent. You can also complain to your local data protection authority. To exercise your rights, contact us at [privacy email].

Cookies

We use essential cookies to keep you signed in and to run checkout. With your consent, we also use analytics cookies to understand how the site is used. You can change your cookie choices at any time.

Age

Our service is for people aged 18 and over. We do not knowingly collect data from anyone under 18.

Security

We use technical and organizational measures, including encryption in transit and restricted access, to protect your data. No system is perfectly secure, so please keep your own accounts protected too.

Changes and contact

We may update this policy and will post the new version on this page. Questions? Contact us at [privacy email].